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Last updated: July 2006   


Vikatec Limited Privacy Policy

Who Vikatec is

In this Privacy Policy references to "we" and "us" are to Vikatec Limited trading as Vikatec, Vikatec Limited and Vikatec Web Solutions, company number 5292380, registered office Eldo House, Suffolk Business Park, Bury St Edmunds, Suffolk, IP32 7AR.

How and what information we collect

The information we collect via this website may include:-
(1) Any personal information details you type in and submit, like, your name, your address, your email address, etc.
(2) Your fixed or temporary IP address (your computerís individual identification number when you are on the Internet or other such network) which is automatically logged by our web server. This is used to note your interest in our website.
(3) Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site, after we verify who you are by logon and password etc.
(4) Your preferences and use of email updates, recorded by emails we send you if you have selected to receive email updates on our goods, services and offers.
What we do with your information

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-
(1) to comply with legal requirements placed upon us, and
(2) to process your order and or application and or contract etc. to provide after-sales care and maintain guarantee and service records. We may pass your details to another organisation that we have contracted from/to for goods and or services you have purchased and/or to provide after-sales care, and
(3) to carry out security checks and keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions.
As Vikatec Limited grows and becomes the holding company of other companies, and trades with different and new trading names we may need to pass the information we collect to other companies within our group for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our websites, issuing Vikatec company emails, processing payment cards and banking for us.

We would like to inform you of various promotions, goods and services that may be of interest to you. These would come from any source within our group, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. Please tick the "Yes" box when entering your personal details if you would like to receive these communications. You can unsubscribe at any time, please see our 'Your rights' section in this document.


Your rights

(1) You can ask us not to include you in any future direct marketing communications. To do this, please email our Customer Care Department using this link or at any time mailing to sales@vikatec.com. Please type Marketing off in the subject line and then the following in the main (body) text area :-

a) your full name
b) your postal address with postcode and country
c) your email address
We will then stop you getting direct marketing. We will still keep your details for processing your order and or application and or contract and or fulfilling customer care and or after sale obligations and or 3rd party contracts and or legal requirements placed upon us.
You can if you wish post your request to this address.
Vikatec Limited
39 Little Green
Elmswell
Bury St Edmunds
Suffolk IP30 9FB
(2) You have the right to request a copy of any personal information we hold about you. To do this, please write to us at the following address, enclosing a cheque for £12 payable to Vikatec Limited to cover our administration costs:-
Vikatec Limited
39 Little Green
Elmswell
Bury St Edmunds
Suffolk IP30 9FB
(3) You can send us changes in your personal information for us to update by emailing details of your changes to our Customer Care department or at any time mailing to this email address sales@vikatec.com. Please type Information in the subject line of your email.
Non Vikatec Websites
This privacy policy only covers our Vikatec websites. Any other websites which may be linked to by our website are subject to their own policy, which may differ from our own.